GrimeBreakersGrimeBreakers Rewards.
Simple rules for earning and using reward points on qualifying GrimeBreakers work.
Earning points
Reward points are earned only on qualifying jobs that have been completed and paid in full. A final paid job value from £100 to £199.99 earns 0.5 point. A final paid job value of £200 or more earns 1 point.
When points become available
Points remain pending until the qualifying job has been completed and full payment has been received. Pending points have no redemption value.
Reward levels
Rewards become available at 3, 5 and 7 points. The reward available at each level is shown below.
| Points | Reward | What you can choose |
|---|---|---|
| 3 points | £20 off | £20 off your next applicable clean. |
| 5 points | Free additional service | One washing-machine deep clean or one fridge/freezer deep clean. Oven cleaning and carpet refresh are excluded at this level. |
| 7 points | Free premium service | One oven clean or a carpet refresh for one room. You may instead choose an eligible 5-point or 3-point reward. |
Carpet refresh: The 7-point carpet refresh reward applies to one room only, not carpets throughout the property. Additional rooms can be quoted separately.
Choosing a reward
Reaching a higher reward level does not prevent a customer from choosing an available lower-tier reward. Only one reward may be redeemed against a single property or job.
One reward per property or job
Only one reward may be redeemed against a single property or job. Rewards cannot be stacked or combined on the same property or job.
First-clean offer
The GrimeBreakers 10% first-clean introductory offer is separate from the rewards scheme and remains subject to its own terms. Reward points do not change the eligibility or calculation rules of that introductory offer.
Qualifying value
Point eligibility is based on the final paid value of the qualifying job. Cancelled, unpaid or refunded work does not earn completed reward points. Where a payment is subsequently refunded or reversed, any points arising from that payment may also be reversed.
Using rewards
A reward must be agreed with GrimeBreakers before the relevant job is finalised. Rewards have no cash value, cannot be exchanged for cash and cannot be transferred or sold.
Fair use and changes
GrimeBreakers may correct points recorded in error or where a qualifying payment has been reversed. If the rewards scheme is changed or withdrawn, reasonable steps will be taken to avoid unfairly removing a reward that has already been validly earned and agreed for redemption.
Questions
For a question about reward points or redemption, email [email protected].
Last updated: 23 September 2026.